Emergency Guidelines

Proper procedures to be taken during the following described emergencies: Fire, bomb, first aid, security, evacuation, and flood.

  • Call in the following order for emergencies:
    1. 911-McAllen Police Department or Fire Department
    2. Supervisor (956) 655-3406 or 661-1249
    3. Director (956) 369-1146 or 688-3500
    4. Director of Risk management (956) 605-2368
  • All communication during these processes is to be person to person, if possible or by telephone if after business hours
  • Always keep public safety in mind in all activities
  • Always speak clearly and stay clam while executing procedures
  • All employees aware of an emergency should be very cautious as to what they say around the general public
  • The Director would make the decision to evacuate
  • No one should talk to the media concerning an emergency, neither during nor after. All contact with the media shall be through the Director
  • Supervisor shall complete a detailed and through report of any incident after the emergency is under control and turn it in to the Supervisor within 24 hours.