Passport Acceptance Facility Avoid the long lines and apply early for your U.S. Passport Book or U.S. Passport Card at the City of McAllen’s Passport Acceptance Facility, located in the new parking garage at 221 S. 15th Street. The Passport Acceptance Facility is currently accepting walk-ins for processing of applications on a first-come, first-serve basis between the hours of 8:30AM and 4:00PM. You can also make an appointment by calling (956) 681-1450. The U.S. Department of State Bureau of Consular Affairs Passport Services, Houston Passport Agency certifies the staff of the City of McAllen’s Passport Acceptance Facility. Office Relocated Come visit our new office inside the parking garage on South 15th Street in Downtown McAllen!
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