Skip Navigation LinksDevelopment Services » Survey

Thank you for visiting the City of McAllen's "One Stop Development Center". Our goal is to consistently provide you with high quality development services. Your candid feedback is an integral part of our effort to improve our services. Please take a few moments to complete our Development Service Survey, your identity will remain anonymous.

Your efforts will help our department achieve its goals of excellence in customer service.

Date of Service
Open the calendar popup.

  		 
What service was provided?
By which Development Service Division?
Customer Name (optional)
Address
Daytime Phone
ex. 9565551234
E-mail Address

 
  1. Were you greeted in a professional and courteous manner as you entered the Development Center?
  2. Was the amount of time you waited to be assisted acceptable?
  3. Was the information and explanation provided by the employee regarding the process as it relates to your project understandable and sufficient?
  4. Did the employee offer additional assistance or options while your project was in process?
  5. Did the employee remain in communication throughout the process?
  6. Were you satisfied with the service for permitting provided by staff?
  7. Were you satisfied with the service for plan review provided by staff?
  8. Were you satisfied with the service for development process provided by staff?
  9. Were your concerns satisfied within the limitations of policy, programs and code of ordinances?
  10. How would you rate the overall service you received from the Development Service staff?
Additional Comments