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General Fund

Radio Shop
www.mcallen.net/departments/it

Mission Department Summary
Statement: Actual Adj. Budget Estimated Budget
The Radio Shop Expenditure Detail: 18-19 19-20 19-20 20-21
department provides Personnel Services
maintenance for the Salaries and Wages $ 253,853 $ 260,664 $ 260,664 $ 260,113
City's subscriber Employee Benefits 63,659 76,713 76,713 77,537
radios and Supplies 78,666 20,376 20,376 20,376
infrastructure and Other Services and Charges 213,290 295,932 295,932 300,178
acts as a conduit for Maintenance - 6,770 6,770 6,770
obtaining cost efficient
vendor service when Operations Subtotal 609,469 660,455 660,455 664,974
needed, in order to
provide for the safety Capital Outlay 6,561 26,100 26,100 21,076
and efficiency of our Total Expenditures $ 616,030 $ 686,555 $ 686,555 $ 686,050
citizens and City PERSONNEL
Personnel. Exempt 2 2 2 2
Non-Exempt 3 3 3 3
Part-Time - - - -
Total Positions Authorized 5 5 5 5

Contact Us: MAJOR FY 20-21 GOALS
Robert Acosta 1.) Continue supporting Radio infrastructure
Information 2.) Replace outdated radio equipment
Technology Director
1501 Pecan Boulevard
McAllen, TX 78501
(956) 681-1100

Description: Performance Measures

The City of McAllen Actual Goal Estimated Goal
Radio Shop FY 18-19 FY 19-20 FY 19-20 FY 20-21
department provides Inputs:
radio and electronic Number of full time employees 5 5 5 5
equipment repair, Department Expenditures $ 616,030 $ 686,555 $ 686,555 $ 686,050
programming, Outputs:
removal, and Number of systems supported 7 8 8 8
installation service for Number of radios supported 3,150 3,150 3,150 3,200
all of the city
departments, as well Number of repair calls 1,300 1,365 1,298 1,400
as acting as the Number of repair corrected in 24 hrs 400 500 500 500
contact point for Number of mobile installations 30 35 40 65
outsourced vendor Number of mobile removals 35 40 40 80
repairs, purchases,
and installations in Number of fixed installations 15 10 15 5
order to insure quality Effectiveness Measures:
control and cost Average initial response hours per

effective work. The service request 1.0 1.0 2.0 1.0
Radio Tech Efficiency Measures:
department is Average time to complete work
currently operating requests in hours 1.5 1.5 1.5 1.5
with a staff of 5 Number of work orders per full time
personnel. Technicians 433 455 433 467
Average Hourly Labor cost - in house $ 22.00 $ 22.00 $ 22.00 $ 22.00
Average Hourly Labor cost - outsourced $ 125.00 $ 125.00 $ 125.00 $ 125.00

Department expenditures per capita $ 4.13 $ 4.52 $ 4.54 $ 4.47

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