Page 130 - Budget FY 2022-2023 - Update

City of McAllen, Texas Adopted Budget 2023

General Fund
Information Technology
https://www�mcallen�net/
Mission Statement: DEPARTMENT SUMMARY
The Information Actual Adj. Budget Estimated Budget
Technology (IT) 20-21 21-22 21-22 22-23
department provides Expenditure Detail:
administration and Personnel Services
appropriation of Salaries and Wages $ 1,637,241 $ 1,762,755 $ 1,762,755 $ 1,798,445
technological support Employee Benefits 432,015 483,012 485,286 503,337
and solutions to our staff Supplies 33,759 18,798 18,798 18,798
and elected officials Other Services and Charges 318,075 334,146 334,131 323,575
to enhance our overall Maintenance 873,630 1,122,602 1,202,763 1,335,371
service to the citizens
and visitors of the city of Operations Subtotal 3,294,718 3,721,313 3,803,733 3,979,526
McAllen� Capital Outlay 1,425 262,150 - 137,500
Total Expenditures $ 3,296,143 $ 3,983,463 $ 3,803,733 $ 4,117,026

PERSONNEL
Exempt 17 17 17 18
Non-Exempt 12 12 12 12
Part-Time 1 1 1 1
Total Positions Authorized 30 30 30 31

Contact Us: MAJOR FY 22-23 GOALS
Robert Acosta 1� The City Fiber Optic Networking project will continue to further connect City systems� (3�1�8)
Information 2� Replace & install Universal Power Supply to help power data center at the Emergency Operations Center� (4�4�4)
Technology Director 3� Facilitate more online transactions by reducing the customer need for face-to-face service� (5�1�1)
1300 Houston Avenue 4� Purchase & implementation of ERP software to replace existing softwares used within the city� (5�1�5 & 5�1�6)
McAllen, TX 78501 5� Offsite backup data in cloud for disaster recovery servicing Police and Information Technology Department�
(956) 681-1100 (5�1�8)
6. Multi-year project to further connect city systems and facilities together via fiber optic lines. (5.2.7)
5� Improve network security by implementing new tools
6� Replace outdated equipment

Description: PERFORMANCE MEASURES
The Information Actual Goal Estimated Goal
Technology Department FY 20-21 FY 21-22 FY 21-22 FY 22-23
provides technology Inputs:
services to the City of Number of full time employees 29 29 29 30
McAllen� A staff of 29 Number of support personnel 17 17 17 18
full-time employees Number of project personnel 12 12 12 12
provide project services Department Expenditures $ 3,296,143 $ 3,983,863 $ 3,803,733 $ 4,117,026
and support� For
support, 17 employees Outputs:
maintain all computer Number of servers supported 300 320 300 320
systems and networks� Number of Users supported 1,600 1,650 1,967 1,967
For project services Number of printers/scanners supported 140 144 148 148
prioritized by the IT Number of networks supported 491 496 540 540
Steering Committee Number of work orders closed 7,800 9,300 8,350 8,800
there are 9 full-time Effectiveness Measures:
positions� Average days to close work orders 3 3 5 5
Percent of support hours 35% 35% 35% 35%
Percent of project hours 65% 65% 65% 65%
Efficiency Measures:
Average monthly requests closed per
person (Support personnel) 35 35 29 29
Expenditures per full time employee $ 113,660�09 $ 137,360�79 $ 131,163�21 $ 137,234�22
Department expenditures per capita $ 22�79 $ 25�43 $ 25�87 $ 27�68
Population: 144,650 156,649 147,034 148,714
*N/A=Not Available, N/P=Not Provided

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