Public Information Request (PIR)

Welcome to the City of McAllen’ Open Records Request Online Portal!

The service will increase citizen access to public information while allowing the City the ability to meet and exceed all state Open Records compliance rules. With the Open Records Center, individuals go to one central location on the City’s website to submit an Open Records request. Requesters have the ability to log into the Open Records Center to track the status of requests, communicate with the City, and pick up the requested documents.

If you prefer to mail, email, fax or hand deliver your open records request, please use the following information below.

  • By mail to:

    Yesenia Rodriguez, Public Information Specialist
    City of McAllen, City Secretary Department
    P. O. Box 220, McAllen, Texas 78505‐0220

  • By e‐mail to:
  • By fax to: (956) 6811029
  • In person at:

    McAllen City Hall, City Secretary’s Office (2nd Floor)
    1300 Houston Ave
    McAllen, Texas


A public information request must be in writing. A governmental body is not required to answer questions, perform legal research, or create new information in response to your public information request.

Providing as much information as possible within your request will allow departments to complete your request more efficiently. Information such as: name, address, date range, and subject matter.

For additional Open Government resources, visit the website of the Attorney General of Texas.