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Human Resources
www.mcallen.net/hr

Performance Measures Description:
The Human Resources
Actual Goal Estimated Goal Department manages the
FY 18-19 FY 19-20 FY 19-20 FY 20-21 overall provision of
Inputs: municipal human
Total Full Time employees 10 10 10 10 resource management
Department Expenditures $ 750,760 $ 795,631 $ 795,631 $ 839,641 functions, services,
Outputs: policies, and programs.

Total Number of Job Postings 582 550 450 500 The major functions
include providing

Total Number of Volunteers Assigned 404 550 332 550 qualified and capable
Total Number of Job Fairs Attended 10 5 5 5 staffing through efficient
job posting, applicant
Total Number of Employees Trained on
Preventing Harassment in the Workplace screening, interviews,
1,014 1,000 1,906 500 background checks,

testing, employment
Total Number of Training Hours Conducted

2,028 1,000 3,812 1,000 offers, enrollment, and

Effectiveness Measures: new employee orientation;
providing outsource
Employee Turnover Rate 12.83% 11.00% 11.00% 11.00% agency and volunteer

Total Number of Promotions 184 90 90 90 staffing; developing,
interpreting and
% Increase of Volunteers Assigned to LY 3% 8% -32% 8% communicating City
Efficiency Measures: policy, practices and
Total Number of New Employees Hired (New procedures; providing a

Measure) 460 450 375 450 competitive and fair
Avg No. of Days To Fill Open Position After n/a 15 20 15 compensation;
Selection is Made maintaining effective job
classifications;
Total Cost of Training per Employee $ 6.50 $ 14.00 $ 6.50 $ 14.00 administering labor laws
Average Employee Years of Service (New including FMLA Reviews;
Measure) 9 9 9 9 EEOC Reviews; and
Department Expenditures Per Employee $ 373.51 $ 433.53 $ 393.26 $ 596.53 compliance of regulatory
concerns regarding
employees; conducting
employee and supervisor
staff development
training; providing HR
staff development
training; maintaining
employee retention;
providing employee
counseling; conducting
disciplinary reviews;
monitoring employee
behavior and
performance review; and
conducting internal
investigations.

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