McAllen Police Department

Support Services Division

The Support Services Division of the McAllen Police Department is responsible for the investigation of property crimes, the accountability of evidence, crime prevention programs, and animal control services. In order to maximize efficiency and service to our citizens, the Support Services Division is comprised of several units, each with specific duties and responsibilities. The Support Services Division is comprised of:

Crimes Against Property Bureau

-Crimes Against Property Unit

The Crimes Against Property Unit investigates criminal offenses such as theft, identity theft, credit card abuse, forgery and criminal mischief.

-Burglary Unit

The Burglary Unit investigates any and all crimes which involve burglary of a residence or business.

-Auto Theft Unit

The Auto Theft Unit investigates all auto thefts and burglary of vehicles. The McAllen Police Auto Theft Unit is part of the South Texas Auto Theft Task Force.

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Evidence Unit

The Evidence Unit is responsible for the processing, storage and disposal of evidence and other items. It is also responsible for the production of evidence for prosecution of cases. Items may be categorized as evidence, found property or safekeeping property. For inquiries about evidence or property, contact the Evidence Unit at (956) 681-2141.

Community Affairs Unit

-Office of Community Affairs

The Office of Community Affairs handles requests for crime prevention events and Honor Guard events. One of our annual programs is the Citizen Police Academy. This is a 10 week long program designed to give citizens a better understanding of the McAllen Police Department. For details on this program, click on the link for "Citizen Police Academy" . To request a crime prevention event contact the Office of Community Affairs at (956) 681-2120.

-Animal Control Office

The Animal Control Office is tasked with providing animal control services for McAllen residents. This office is responsible for the enforcement of city ordinances and state laws related to animals. Animal Control Wardens are on duty seven days a week, (including holidays). The link for “Animal Control” contains details on work hours as well as some common city ordinances. For animal control services, contact the Animal Control office at (956) 681-2124.