Page 116 - Budget FY 2022-2023 - Update

City of McAllen, Texas Adopted Budget 2023

General Fund
Passport Facility
https://www�mcallen�net/departments/secretary/passports
Mission Statement: DEPARTMENT SUMMARY
Dedicated to processing Actual Adj. Budget Estimated Budget
applications for a 20-21 21-22 21-22 22-23
U�S� Passport with Expenditure Detail:
the highest regard to Personnel Services
integrity, confidentiality Salaries and Wages $ 137,989 $ 152,011 $ 152,107 $ 151,739
and superior customer Employee Benefits 42,367 44,554 44,919 47,653
service� Supplies 1,969 2,425 2,425 2,425
Other Services and Charges 4,418 8,620 8,620 10,690
Maintenance - 200 200 200
Operations Subtotal 186,744 207,810 208,271 212,708
Capital Outlay - 10,000 5,241 -
Total Expenditures $ 186,744 $ 217,810 $ 213,512 $ 212,708
PERSONNEL
Exempt 1 1 1 1
Non-Exempt 3 3 3 3
Part-Time - - - -
Total Positions Authorized 4 4 4 4

Contact Us: MAJOR FY 22-23 GOALS
Norma Rodriguez 1�The priority goal is to continue providing our best customer service to better serve the citizens by complying
Passport Services with the City of McAllen’s core values�
Coordinator 2. To increase passport appointments and continue to serve citizens on a first-come-first-serve basis.
221 S� 15th Street 3� To implement a service that will allow citizens to schedule passport appointments through the City of McAllen
McAllen, TX 78501 Website�
(956) 681-1450 4� Continue to offer Notary Services

Description: PERFORMANCE MEASURES
The City of McAllen is Actual Goal Estimated Goal
able to offer an essential FY 20-21 FY 21-22 FY 21-22 FY 22-23
service in a central Inputs:
location in the heart of Number of full time employees 4 4 4 4
the city convenient to the Department expenditures $ 186,744 $ 217,810 $ 213,512 $ 212,708
traveling public (transit Outputs:
facility), and also offering Number of walk-ins assisted with questions
an additional service and information only 16,347 15,000 18,000 17,000
being notary public Number of applications processed for US
service� Passport Book 9,560 10,000 13,000 11,000
Passport photos taken 8,650 7,000 9,000 8,000
Effectiveness Measures:
Average number of walk-ins assisted with
questions and information only (FTE) daily 20-40 65 40-70 75
Average number of applications processed for
US Passport Book per employee daily 15-20 21 20-30 25
Average number of applications processed for
US Passport Card per employee daily 15-20 21 20-30 25
Efficiency Measures:
Average cost of applications processed for US
Passport Book $ 35 $ 35 $ 35 $ 35
Average cost of applications processed for US
Passport Card $ 35 $ 35 $ 35 $ 35
Department expenditures per capita $ 1�29 $ 1�39 $ 1�45 $ 1�43
Population: 144,650 156,649 147,034 148,714
*N/A=Not Available, N/P=Not Provided

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